Building WMF's Digital Solution CoffeeConnect
WMF created their digital platform CoffeeConnect as an innovative solution to collect, analyze and process smart data on the WMF coffee machines. The machines can be connected and customers can receive information to optimize their sales and technical performance.
The digital platform mainly caters to the needs of the target personas of facility managers and food chain managers in charge of monitoring the coffee machines and providing data on consumer behavior. MING Labs got on board to develop the front end of the platform.
The platform interface was created with CSS for users to view and interact with the data on the dashboard. It should be easy to navigate to quickly solve the needs of WMF’s personas. This could be to access the information of a coffee machine directly from your smartphone, with real time data. Notifications on items and errors enable the facility manager to quickly locate the respective machine, solve the issue and update the status on the digital platform.
We developed the interface for the dashboard visible on the platform, with clear buttons to navigate through the menu. WMF’s CoffeeConnect won the “Future Award 2019” in the category Technology & Equipment. The digital solution enables decision makers to design efficient and sustainable processes. MING Labs got on board to provide also the front end of the Swiss subsidiary Schaerer.
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